mirror of
https://gitea.shironeko-all.duckdns.org/shironeko/Hytale-F2P-2.git
synced 2026-02-26 10:41:46 -03:00
79 lines
2.1 KiB
YAML
79 lines
2.1 KiB
YAML
name: Support Request
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description: Request help or support
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title: "[SUPPORT] "
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labels: ["support"]
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body:
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- type: markdown
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attributes:
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value: |
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If you need help or support with using the launcher, please fill out this support request.
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Provide as much detail as possible so we can assist you effectively.
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**Need a quick assistance?** Please Open-A-Ticket in our [Discord Server](https://discord.gg/gME8rUy3MB)!
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- type: textarea
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id: question
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attributes:
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label: What do you need help with?
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description: Describe your question or issue clearly.
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placeholder: "I'm having trouble with..."
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validations:
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required: true
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- type: textarea
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id: context
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attributes:
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label: Context
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description: Provide any relevant context or background information.
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placeholder: "I've tried..., but got..."
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validations:
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required: true
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- type: textarea
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id: hardwarespec
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attributes:
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label: Hardware Specification
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description: Tell us your CPU, iGPU, dGPU, VRAM, and RAM information.
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placeholder: "CPU: Intel i9-14900K 6.0 GHz | GPU: NVIDIA RTX 4090 | VRAM: 24 GB | RAM: 32 GB"
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validations:
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required: true
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- type: input
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id: version
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attributes:
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label: Version
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description: What version are you using?
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placeholder: "e.g. v2.0.11 stable/pre-release"
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validations:
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required: true
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- type: dropdown
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id: platform
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attributes:
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label: Platform
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description: What platform are you using?
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options:
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- Windows 10
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- Windows 11
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- macOS (Apple Silicon)
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- macOS (Intel)
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- Linux Ubuntu/Debian-based
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- Linux Fedora/RHEL-based
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- Linux Arch-based
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validations:
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required: true
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- type: textarea
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id: logs
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attributes:
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label: Logs or Error Messages
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description: If applicable, paste any error messages or logs here.
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render: shell
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validations:
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required: true
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- type: textarea
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id: additional
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attributes:
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label: Additional Information
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description: Any other information that might help us assist you.
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