mirror of
https://gitea.shironeko-all.duckdns.org/shironeko/Hytale-F2P-2.git
synced 2026-02-26 10:41:46 -03:00
97 lines
2.8 KiB
YAML
97 lines
2.8 KiB
YAML
name: Support Request
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description: Request help or support
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title: "[SUPPORT] <ADD YOUR TITLE HERE>"
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labels: ["support"]
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body:
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- type: dropdown
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id: acknowledge
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attributes:
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label: Checklist
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options:
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- label: I have read the README.md before asking Support Request.
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required: true
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- label: I have read the TROUBLESHOOTING.md before asking Support Request.
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required: true
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- label: I have added title before submitting this Support Request.
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required: true
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- label: I acknowledge that my Support Request will not be responded as quick as in Discord Open-A-Ticket, I prefer this way.
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required: true
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- type: markdown
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attributes:
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value: |
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If you need help or support with using the launcher, please fill out this support request.
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Provide as much detail as possible so we can assist you effectively.
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**Need a quick assistance?** Please Open-A-Ticket in our [Discord Server](https://discord.gg/gME8rUy3MB)!
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- type: textarea
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id: question
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attributes:
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label: What do you need help with?
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description: Describe your question or issue clearly.
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placeholder: "I'm having trouble with..."
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validations:
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required: true
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- type: textarea
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id: context
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attributes:
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label: Context
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description: Provide any relevant context or background information.
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placeholder: "I've tried these steps, but got..."
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validations:
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required: true
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- type: textarea
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id: hardwarespec
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attributes:
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label: Hardware Specification
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description: Tell us your CPU, iGPU, dGPU, VRAM, and RAM information.
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placeholder: "CPU: Intel i9-14900K 6.0 GHz | GPU: NVIDIA RTX 4090 | VRAM: 24 GB | RAM: 32 GB"
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validations:
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required: true
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- type: dropdown
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id: version
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attributes:
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label: Version
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description: What version are you using?
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options:
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- v2.1.2
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- v2.1.1
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- v2.1.0
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- v2.0.11
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- v2.0.2
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validations:
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required: true
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- type: dropdown
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id: platform
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attributes:
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label: Platform
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description: What platform are you using?
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options:
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- Windows 11 x64
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- Windows 10 x64
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- macOS ARM64 (Apple Silicon)
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- Linux x64 Ubuntu/Debian-based
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- Linux x64 Fedora/RHEL-based
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- Linux x64 Arch-based
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validations:
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required: true
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- type: textarea
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id: logs
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attributes:
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label: Logs or Error Messages
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description: If applicable, paste any error messages or logs here.
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render: shell
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validations:
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required: true
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- type: textarea
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id: additional
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attributes:
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label: Additional Information
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description: Any other information that might help us assist you.
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